Child Safety Standards

Last Updated: April 2nd, 2025

Our Commitment to Child Safety

At 3Five, owned and operated by Helping Heart LLC, we are committed to providing a safe platform for all our users. We have a zero-tolerance policy for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). This document outlines our standards and procedures for preventing, detecting, and reporting such content.

Age Restrictions

3Five is strictly for users who are 18 years of age or older. As stated in our Terms of Service, users under 18 years of age may not use our Services under any circumstances. We implement age verification measures during the registration process and actively monitor for potential underage users.

Prohibited Content

As outlined in our Community Guidelines, the following content is strictly prohibited:

• No explicit or suggestive content involving minors. You may not post, share, or encourage others to post sexual or suggestive content involving minors.
• No content that constitutes, promotes, or encourages child exploitation or abuse. This includes but is not limited to CSAM, content that sexualizes minors, or content that depicts minors in harmful situations.
• No content that depicts minors in any way that could be interpreted as sexual or inappropriate.
• No content that could be used to identify or locate minors in a manner that could lead to harm.

Prevention Measures

3Five employs a multi-layered approach to prevent CSAM and protect children:

• Proactive Content Moderation: We utilize advanced AI technology to scan uploaded content for potential CSAM. This includes image and video analysis technology that can identify prohibited content before it's published.
• Human Moderation: Our trained content moderation team reviews flagged content and works around the clock to ensure our platform remains safe.
• Hash Matching Technology: We use industry standard hash-matching technology to compare uploaded images and videos against known CSAM databases.
• Regular Platform Audits: We conduct regular audits of our platform to identify and remove any policy-violating content.

Detection and Reporting Procedures

If potential CSAM is detected on our platform, we follow these procedures:

1. Immediate content removal and account suspension
2. Preservation of evidence in accordance with legal requirements
3. Reporting to the National Center for Missing & Exploited Children (NCMEC) in the United States
4. Reporting to relevant local authorities based on user location
5. Cooperation with law enforcement investigations

How Users Can Report Concerns

We encourage our users to report any content that potentially violates our child safety standards:

1. Use the in-app reporting function: Visit the relevant user's profile page, click the horizontal dots in the top right, and select "Report"
2. Select "Child Safety Concern" as the reason
3. Provide as much detail as possible to help our team investigate

All reports are handled with the utmost urgency and confidentiality. The identity of reporters is kept confidential.

Compliance with Laws

3Five complies with all applicable laws regarding child protection, including:

• U.S. federal laws, including the Children's Online Privacy Protection Act (COPPA)
• State laws related to child protection and reporting requirements
• International laws regarding child protection in the jurisdictions where we operate
• Mandatory reporting requirements in all applicable jurisdictions

We actively monitor legal developments and update our policies and procedures as necessary to maintain compliance.

Educational Initiatives

We are committed to educating our users about child safety online through:

• In-app safety resources and tips
• Blog posts and social media content about online safety
• Partnerships with child safety organizations

Contact Information

For urgent child safety concerns, please contact our dedicated safety team:

• Email: [email protected]
• Response Time: We prioritize child safety reports and aim to respond within 24 hours

For law enforcement inquiries, please contact:

• Email: [email protected]

Policy Updates

We regularly review and update our child safety standards to reflect best practices, technological advancements, and changes in applicable laws. Users will be notified of significant changes to this policy through app notifications and updates to this page.

Follow these links for our Privacy Policy, Terms of Service, and Community Guidelines.

Team 3Five, Helping Heart LLC